Fawran Seller Account Verification
Verification is a short step that protects everyone: it gives shoppers confidence that a real seller stands behind every store, and it protects honest sellers from impersonation and unfair competition.
Why we require verification
- Building a trusted marketplace shoppers in Jordan can rely on.
- Protecting your store's identity from impersonation.
- Meeting merchant identity-verification requirements.
- Ensuring payouts go to the correct account owner.
Required documents
Individuals: a valid national ID is sufficient to complete verification.
Registered businesses: additional documents may be requested, such as commercial registration papers or proof of company status. The exact requirements are shown during the verification flow in the dashboard.
How the review works
Submit your details
Upload your verification details and required documents from the verification page in the dashboard.
Team review
The Fawran team reviews the application, typically within 24–48 hours.
Get the result
You're notified by in-app notification and email, with clear guidance if anything further is needed.
Common reasons reviews take longer
- Blurry or cropped document photos.
- Name or detail mismatches between the document and the account.
- Expired documents.
- Missing company documents for registered businesses.
Your data privacy
Verification documents are used for identity verification only and are handled under the privacy policy. Your personal details and documents are never shown to any party outside the verification process.
Verification questions
How long does the review take?
Reviews are typically completed within 24–48 hours when the submitted details are correct and legible.
Do individuals need a commercial registration?
No. A valid national ID is enough for individual sellers.
What if my verification is rejected?
You receive the reason clearly, and you can correct the details or documents and resubmit, or contact support through the Help Center.
Who can see my documents?
Only the verification team, and strictly for the verification purposes described in the privacy policy.
Verify your account and sell with confidence
Registration is free and reviews usually complete within 24–48 hours.
Start registration